Frequently Asked Questions
Everything you need to know about your TGC Collectables experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition 'Final Sale' items are not eligible for return.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are the items sold on TGC Collectables authentic?
Yes, we guarantee 100% authenticity for every product in our catalog. We source directly from verified manufacturers and authorized distributors to ensure premium quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Can I track my package once it has shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.