Returns & Exchanges
At TGC Collectables, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for items in original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your TGC customer account and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer labels, tags, and protective bags are included to avoid restocking fees.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are fully covered.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of receipt.
